Shipping policy

SHIPPING POLICY — Turner Collections

Processing Time All orders are carefully inspected and packaged within 1–3 business days of payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.

Packaging & Handling We take the protection of your collectibles seriously. Every item is packed with care using industry best practices:

  • CGC-graded comics & slabs are wrapped in bubble wrap, secured in rigid cardboard sleeves, and double-boxed to prevent any movement during transit.
  • Raw comics & books are bagged, boarded, and placed in rigid mailers or boxes with foam padding.
  • Signed & high-value items receive additional protective layers and are marked FRAGILE on all packaging.
  • Miniatures & figurines are individually wrapped and cushioned with foam inserts to prevent breakage.

Shipping Carriers & Methods We ship via USPS with carrier-calculated rates based on package weight, dimensions, and your delivery address. Rates are displayed at checkout before you complete your purchase. Expedited shipping options may be available depending on your location.

Domestic Shipping (United States)

  • Standard shipping: 3–7 business days after processing
  • Priority Mail: 1–3 business days after processing
  • Tracking is provided for all domestic shipments

International Shipping We ship to 27 countries worldwide. International delivery times vary by destination:

  • Canada & Mexico: 7–14 business days
  • Europe & Australia: 10–21 business days
  • All other destinations: 14–30 business days

Please note that international buyers are responsible for any customs duties, import taxes, or fees imposed by their country. Turner Collections is not responsible for delays caused by customs processing.

Insurance

  • All orders over $100 are automatically insured for their full declared value at no additional cost to you.
  • For orders under $100, standard carrier coverage applies.
  • If you would like additional insurance on any order, please contact us before placing your order and we will accommodate your request.

Tracking & Delivery Confirmation A tracking number will be emailed to you once your order ships. You can track your package directly on the USPS website or via your order confirmation page. Signature confirmation is required for orders over $500 to ensure safe delivery.

Lost, Damaged, or Missing Packages In the rare event your package arrives damaged or goes missing, please contact us within 7 days of the expected delivery date. We will work with the carrier to file a claim and make it right. Please retain all original packaging materials, as they may be required for the claims process.

Contact Us Have questions about your shipment? Reach out to us before or after your purchase — we're happy to help.